Shipping policy
Shipping Policy
Last Updated: [12/31/25]
Thank you for shopping with Siora Pegia. Please review our Shipping Policy carefully before placing an order.
Processing Time
All orders require processing time before shipment. Orders are typically processed within 3–7 business days. Processing includes order verification, quality checks, and production.
Please note: processing time is separate from shipping time.
Shipping Time
Once an order has been processed and shipped, delivery typically takes 2–6 weeks, depending on your location, carrier performance, and demand.
Shipping times are estimates, not guarantees.
Shipping Method
We partner with trusted third-party carriers to deliver your order. Carrier selection and routing are determined at our discretion to ensure efficiency and reliability.
Tracking information will be provided once your order has shipped.
Delays
We are not responsible for shipping delays caused by:
- High order volume
- Carrier delays
- Weather conditions
- Customs clearance
- International transit issues
- Events beyond our control
Delays do not qualify for refunds, returns, or chargebacks.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout. Orders shipped to incorrect or incomplete addresses provided by the customer are not eligible for replacement or refund.
Lost, Stolen, or Missing Packages
Once an order is marked as delivered by the carrier, responsibility transfers to the customer. Siora Pegia is not liable for lost or stolen packages.
We recommend contacting your local carrier or postal service if an issue occurs.
International Shipping
International orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer and are not included in the purchase price.
Customs delays are outside of our control and do not qualify for refunds.
All Sales Final
All sales are final. By placing an order, you acknowledge and agree to our 2–6 week shipping timeframe and our no-return, no-refund policy.
Contact
For shipping-related questions, please contact us through our official Siora Pegia communication channels.